Lead times: Lead times given to you before your purchase are estimated time frames. They are not guarantees. Sometimes unexpected delays do occur. We will contact you once updates are available. We do our very best to stay on track! There is only 1 fabricator here filling all orders so, please be patient! It will be worth the wait.
Order changes: Any changes to your order must be done within 72 hours. Changes Must be equal to/greater than, in price.
Cancellations/Return policy: All products are made to order, we do not offer refunds. All sales are final.
Shipping: We use UPS to ship! An updated quote will be given to you just before paid. If you have any issues whatsoever during transit, you must contact carrier directly, with the tracking number provided. We are not liable for any possible damage during transit, nor do we have any further information on your package once it leaves us.
Product holds: Your products must either be picked up or shipping must be paid within 1 week of your completion date. We do not have the space to store finished products. If not, your product will go to next customer in line and your order will have to be re-built once shipping funds are recieved.
We do not authorize duplication, modification or sales of our design.