Lead times: Lead times given to you before your purchase are estimated time frames. They are not guarantees. Sometimes unexpected delays do occur. We will contact you once an update is available. We do our very best to stay on track. However, there is only one fabricator here, hand making all orders. Please be patient! It will be worth the wait.
Shipping: We use UPS to ship. An updated quote will be given to you just before paid. If you have any issues whatsoever during transit, you must contact carrier directly, with the tracking number provided. We are not liable for any possible damage during transit, nor do we have any further information on your package once it leaves us.
Order changes: Any changes to your order must be done within 72 hours. Changes Must be equal to/greater than, in price.
Cancellations/Return policy: All products are hanmade to order. We do not offer refunds nor do we accept returns. All sales are final.
We do not authorize duplication, modification or sales of our design.