Q: I HAVE A VEHICLE THAT ISN’T LISTED ON THE SITE, COULD YOU BUILD FOR IT?
A: Unfortunately, we no longer do custom jobs. Everything we currently build is listed on the website!
Q: I’M READY TO ORDER, DO I LEAVE A DEPOSIT?
A: No, we don’t accept deposits, only full payment of product at the time your order is placed. We are the same as every other company out there, when you buy, you have to pay for your order.
Q: WHATS YOUR TURN AROUND TIME LIKE?
A: We are proud to have the one of the quickest “made to order” turn around times out there and we are only 2 people! However, it all depends on our current work load. We are typically always booked 3-6 months. Please contact me for our current lead time.
Q: WHEN WILL MY ORDER BE SHIPPED OUT?
A: We will contact you as soon as your order is started to provide you with an updated shipping quote. Once your funds clear, I’ll then set up your shipping. You’ll be provided with tracking information.
Q: WHAT PAYMENT IS ACCEPTED?
A: We accept Venmo, Zelle and Paypal.
Q: WHAT’S THE ORDERING PROCESS LIKE?
A: Once you’ve contacted me on any of our socials, I’ll provide you with a shipping estimate and total due when order is placed. The shipping portion will not be due until your order is ready to ship and I’ll let you know how far booked we currently are. From there, after your order is confirmed, you’ll choose which payment option suits you best; Venmo, Zelle or Paypal. After payment is complete, you’ll get confirmation.
Q: HOW ARE YOUR PRODUCTS MADE?
A: All of our products are 100% handmade. Everything is built by one person, and one person alone. We have no employees, and we don’t get any pre-cut or pre-welded parts. Our products are CAD designed and cut out using our CNC plasma table. They are built with small hand tools and are notched, welded, drilled, sanded, and fitted by us.
Q: WHY GO WITH YOU GUYS OVER A BIG NAME COMPANY?
A: Because bigger isn’t always better and our quality truly is top notch! We care about each and every one of our customers satisfaction and always try to go above and beyond for you guys. We are always honest and upfront. We’re thankful for all the support and business that we have received over the years and are very proud to say we have never had a single unsatisfied customer! We’ve received 100% positive, 5 star reviews! (Please head over to our “reviews” page to see what some of our customers have to say about us!)
Q: WHY HAVE I NOT RECIEVED AN UPDATE?
A: I will always contact you with an update as soon as an update is available! If it’s been a while since you’ve heard from me, sit tight! Rest assured, your order is in good hands and you’ll be hearing from me once your order is up.
Q: I WANT THIS STYLE BUMPER THAT YOU DON’T MAKE, COULD YOU BUILD IT?
A: No, we will not use any other company’s design. If you are looking to get a different companies design, you will need to order directly from that company! All of our designs are our own and every style we offer is listed on this website.
Q: CAN I GET A DISCOUNT?
A: We always offer %% off to our military/ first responders! Thank you for your service. We also have some awesome bundle deals, just ask about them!
Q: WILL YOU SPONSOR MY TRUCK?
A: No, we will not be doing any future sponsorships
Q: DO YOU HAVE ANY PRODUCTS IN STOCK?
A: All products are made to order and we never have any products in stock.
Q: COULD YOU INSTALL MY PARTS?
A: Unfortunately, we do not offer installs here. We make all of our products 100% bolt-on so, installation is simple for you guys!
Q: DO YOU ACCEPT PAYMENTS?
A: We do! We accept venmo and paypal, both of which accept credit cards. Paypal also has its own credit card. So, you will be able to make payments, if you’d prefer.
Q: WILL YOUR BUMPERS INTERFERE WITH MY AIRBAGS?
A: No! Our bumpers do not interfere with airbags whatsoever.
Q: DO YOU GIVE REFUNDS?
A: No, we do not issue refunds. Please see our “policy” tab for full information.
Q: DO YOU SHIP INTERNATIONALLY?
A: We do! We ship worldwide. Feel free to contact me for a shipping quote.
Q: DO YOU SHIP FREIGHT?
A: No, we don’t. We ship via FEDEX. The good news is, your products will be delivered straight to your house, or wherever you choose. No need to drive to pick up your package at a facility!
Q: COULD I PICK UP MY ORDER?
A: Yes! We always welcome pick ups. We’re located in Yucaipa, Ca.