Here are some of our most frequently asked questions. I hope you are able to find the answer you are looking for! If you have any additional questions, don’t hesitate to contact me and ask!
Q: What’s your turn-around time like?
A: We are proud to have the one of the quickest “made to order” turn around times out there! Most products only take 2-3 days to build. However, it all depends on our current work load. You will always receive an estimated start date from me before placing your order so, you’ll know exactly what you’re looking at and we do our very best to be on schedule with your products! It is our top priority to work as fast and efficient as possible and we aim to get your products to you quickly!
Q: When will my product be shipped out?
A: Your product will be shipped out as soon as it is finished as long as your shipping cost has been paid! I will always let you know once your product is ready to be shipped out, as well as give you your tracking info so you could track your package online!
Q: What payment is accepted?
A: We accept Paypal and Venmo, which accepts both credit and debit! We will also accept direct deposit through your bank if your bank offers that option.
Q: How are your products made?
A: All of our products are 100% hand made! Everything is built by one person, and one person alone. We have no employees and we don’t get any pre-cut or pre-welded parts. Our products are CAD designed and cut out using our CNC plasma table. They are built with small hand tools and are notched, welded, drilled, sanded, and fitted by us. Each part is also hand wrapped by us here before shipping out!
Q: Why go with you guys over a big name company?
A: Because bigger isn’t always better! We truly care about each and every one of our customers satisfaction and always try to go above and beyond for you guys. We are always honest and upfront. We’re thankful for all the support and business that we have received over the years and are very proud to say we have never had a single unsatisfied customer! We’ve received 100% positive, 5 star reviews! (Please head over to our “reviews” page to see what some of our customers have to say about us!)
Q: I want this style bumper, could you build it?
A: No, we will not use any other companies design. So, if you want a different companies design, you will need to order directly from that company. All of our designs are our own and all of the styles we offer are currently listed on this website.
Q: Can i get a discount?
A: We price our products as low as humanly possible. We do not ever get any discounts on anything so, unfortunately discounts aren’t possible to give. However, we do offer a great discount for our combo package, which gives you $100 off on any front/rear bumper combo when purchased together. We also offer a military discount of 5% off bumpers and sliders, if asked!
Q: Will you sponsor my truck?
A: No, we will not be doing any future sponsorships.
Q: Do you have any products in stock?
A: Every product of ours is made to order and we never have any products in stock. Unfortunately, we don’t have the funds to build products out of pocket and we also don’t have the room to store finished products.
Q: Could you install my bumper/sliders?
A: No, we do not do installs here. All of our products are designed to be 100% bolt-on so, installation is easy for our customers!
Q: Could you make one of your regular bumpers with a winch-mount?
A: We offer 3 different winch-capable bumpers that were solely designed for a winch ( our winch-capable steel plate bumper, winch-capable prerunner style front bumper & winch-capable hybrid plate bumper) There is not enough space behind our normal bumpers for a winch plate. Those bumpers also weren’t structurally built to hold a winch.
Q: Do you accept payments?
A: Unfortunately not. We will need full payment at the time your order is placed. However, if you need your products shipped, you’re welcome to hold off on paying the shipping costs until your products are about due to ship out, if that helps!
Q: Will your bumpers interfere with my airbags?
A: Absolutely not! Our bumpers do not interfere with airbag sensors whatsoever.
Q: Do you give refunds?
A: Your order must be canceled within 72 hours from the time it was placed to receive a refund. No refund will be issued after that time unless our product is proven faulty.
Q: Do you ship internationally?
A: We do! Feel free to contact me for a shipping quote.